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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Peter Akpunonu

March 10, 2023

5  out of  5 rating by Peter Akpunonu
"Have been working with Brian and his team for nearly 6 years! They have done an excellent job of taking care of me and my family. They are seemingly always available via phone and email. I just had a wonderful phone discusion the Debbie regarding insurance options. She was a delight to speak with and helped me find the best coverage for me and my family."

Bart Borkosky

March 9, 2023

5  out of  5 rating by Bart Borkosky
"Great personal and attentive service. State Farm is top notch as well"

daun dunn

March 7, 2023

5  out of  5 rating by daun dunn
"They are awesome very sweet and kind.They know what they are doing .Brian Shelton has a great group of employees."

Karen Kellogg

March 2, 2023

5  out of  5 rating by Karen Kellogg
"Wonderful personalized service! Always happy to answer questions and tailor products to indivudualized needs! Highly recommended!"

Noah Martin

March 2, 2023

5  out of  5 rating by Noah Martin
"Brian was very hospitable and concise. Got my Rental Insurance setup in almost no time at all."

Dottie Powell

February 24, 2023

5  out of  5 rating by Dottie Powell
"The lady's here at this office are very helpful with all your needs and stay on top of things."

alioune gueye

February 23, 2023

5  out of  5 rating by alioune gueye
"I had a great experience over the phone with the State Farm representative and I would definitely recommend their service to anybody looking for car and home insurance."

Chris Thayer

February 22, 2023

5  out of  5 rating by Chris Thayer
"Everyone at the Shelton branch is great, very easy to deal with, and they know their stuff. ALWAYS friendly, ALWAYS professional. Policies are affordable and easy to understand. I appreciate their flexibility and patience! 5 stars"

Hannah Toler

February 20, 2023

5  out of  5 rating by Hannah Toler
"State Farm is by far the best insurance company I have ever worked with. Not only do they have competitive rates, knowledgeably agents, and excellent policies, their customer service is top of the line! I can always connect with someone who is friendly and helpful when I need. I’ve had to call their office a few times for help in a pinch, and they are always friendly and quick to assist! I can’t recommend Brian and his team enough!"


February 17, 2023

5  out of  5 rating by Holly
"Everyone is always so helpful. The staff is amazing at what they do. Anytime I have questions or need to add anything to the policy they are 100% on top of it. I highly recommend this office."

T Lafferty

February 16, 2023

5  out of  5 rating by T Lafferty
"Awesome service. So helpful, professional and they met the needs we had. Best insurance experience ever!"

Robert Merrow

February 10, 2023

5  out of  5 rating by Robert Merrow
"Very helpful and friendly representatives."

Matt White

February 10, 2023

5  out of  5 rating by Matt White
"Went in to Brians office for help with getting life insurance for the first time, and I worked with Jeremy. He walked me through every question and concern I had and made me feel very comfortable with my decision. Highly recommend him for any insurance help you may need!"


February 2, 2023

5  out of  5 rating by D W
"John is an outstanding agent and his team is very ethical and professional."

Stacy Gills

February 2, 2023

5  out of  5 rating by Stacy Gills
"Everyone I’ve met at this office has been very helpful with meeting my needs, would highly recommend."

Jessica Parks

February 2, 2023

5  out of  5 rating by Jessica Parks
"I’ve been with State Farm for a long time and they are very personable. Always feels like I’m talking to a friend when I call. They make sure you get the best prices. Highly recommend"

Edmondson James

February 1, 2023

5  out of  5 rating by Edmondson James
"To anyone looking for insurance give these guys a chance! I saved hundreds by switching to State Farm! Ka POW"

Tom Mingo

January 30, 2023

4  out of  5 rating by Tom Mingo
"I've been with State Farm since 1999 and with Brian Shelton since 2017. He and the others in his office are always eager to assist with any updates in policies as well as reaching out regularly throughout the year just to check in. I would recommend Brian's team anytime."

Robert Boles

January 27, 2023

5  out of  5 rating by Robert Boles
"Great service"

arianna hernandez

January 26, 2023

5  out of  5 rating by arianna hernandez
"I just had a great interaction with the team at Brian Shelton State Farm office. I started early with a life insurance policy. The process was easy, the knowledge and professionalism very impressed. Special thanks to Rudy."

Rod Moreno

January 25, 2023

5  out of  5 rating by Rod Moreno
"State Farm is so much more than a simple insurance agency to cover your vehicle. The knowledge of the agents is far beyond anything I’ve experienced with other companies. I have been able to protect my family and my assets with a variety of products . I am very happy I inquired about other products beyond auto coverage. Rudy was exceptionally knowledgeable, professional and helpful. Thank you so much!"

Haley Barfoot

January 20, 2023

5  out of  5 rating by Haley Barfoot
"I had nothing but a pleasant experience working with John on switching to State Farm. They left me the option to call them back right after I put in my quote and I didn’t get harassed with callbacks and emails. When I went to set up my policy, it was so quick and I got a great deal in comparison to what I was paying. Thanks again!"

Shirley Stamm

January 20, 2023

5  out of  5 rating by Shirley Stamm
"Very friendly, helpful and professional."

Olivia Jennings

January 18, 2023

5  out of  5 rating by Olivia Jennings
"They have been the absolute BEST insurance company I have ever worked with. Friendly, responsive, and helped me find a great price and quote. I have never had any issues with them and every agent there that I have spoke to resolved problems quickly. I truly cannot recommend them enough."

Ayrial T (QUeEn-DiVa_20.22)

January 11, 2023

4  out of  5 rating by Ayrial T (QUeEn-DiVa_20.22)
"Very hospitable!"