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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diana Pritchard

May 7, 2024

5  out of  5 rating by Diana Pritchard
"Fantastic office to deal with. Friendly staff. They are always available and always willing to help with any of my insurance needs. Highly recommend!!"
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Jaydence Shortridge

May 3, 2024

5  out of  5 rating by Jaydence Shortridge
"Excellent coverage for the cost and very friendly and professional."
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paul hartwig

May 1, 2024

5  out of  5 rating by paul hartwig
"Professional and friendly. They answered all my questions and saved me a lot of money! Awesome they made my day!"
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Kathy Lockhart

April 30, 2024

5  out of  5 rating by Kathy Lockhart
"Brian and his team are wonderful to work with. They make changes that you request quickly and are always available for your questions and concerns!"
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Meredith Coomer

April 26, 2024

5  out of  5 rating by Meredith Coomer
"I was very pleased with the rate I got. Jeremy was very easy to talk to and very patient with me and I am thankful for that."
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Peter Akpunonu

April 18, 2024

5  out of  5 rating by Peter Akpunonu
"Have been working with Brian and his team for nearly 6 years! They have done an excellent job of taking care of me and my family. They are seemingly always available via phone and email. I have had the pleasure of working with Jeremy on a new vehicle purchase and he has been top notch!"
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Kenya McElroy

April 12, 2024

5  out of  5 rating by Kenya McElroy
"I love that every time I have to talk to this insurance company, I always get off the phone with a smile. They are great communicators and will make sure you’re receiving the best for what you pay. Don’t be afraid to ask questions! Especially about discounts😉"
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Anaya Soki

April 10, 2024

5  out of  5 rating by Anaya Soki
"Very attentive and answered all our questions Thank you Jeremy"
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eric chambers

March 22, 2024

5  out of  5 rating by eric chambers
"Brian and his office are great to work with and are always willing to assist. They are friendly and care about their clients."
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Nancy Rheinfrank

March 12, 2024

5  out of  5 rating by Nancy Rheinfrank
"I’d been with another insurance company for over 20 years when I first contacted Tony from State Farm. He was able to give me accurate quotes over the phone while I was driving, and saved me over $100 a month as well as saving me money on my renter’s insurance. There have been no hidden, surprise fees with State Farm like I dealt with using the other company. I am very pleased with State Farm and do not regret switching my insurance company at all."
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Terry King

March 8, 2024

5  out of  5 rating by Terry King
"Very courteous and honest, easy to work with."
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Jeremy Fields

March 1, 2024

5  out of  5 rating by Jeremy Fields
"I switched over to State Farm from KY Farm Bureau, and I am 100% satisfied with the services provided. Everyone at the office has been very friendly and helpful. I filed a claim (first time ever) last year for a roof replacement. The process was easy and stress free. I have no negative feedback. Recently I needed a very quick turnaround on coverage for a vehicle belonging to my deceased parents estate, and they were extremely responsive to help me out."
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Tisha Lyons

February 26, 2024

5  out of  5 rating by Tisha Lyons
"Brian Shelton was very respectful and he cut me a deal."
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February 22, 2024

5  out of  5 rating by D W
"John is an outstanding agent and his team is very ethical and professional. I truly appreciate the expert service."
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Amber Cruz

February 20, 2024

5  out of  5 rating by Amber Cruz
"Very knowledgeable and helpful staff would recommend too anyone in need of insurance."
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Dena Pittman

February 14, 2024

5  out of  5 rating by Dena Pittman
"This agency is outstanding. Not only did they save half of another insurance carrier, but have amazing customer service. Considering State Farm is a national chain, the Brian Shelton office gives personal attention to every customer. I feel part of another family there. I half expect Jake to reach out next. I would highly recommend them, as they have far exceeded my expectations!"
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Johnetta Williams

February 14, 2024

5  out of  5 rating by Johnetta Williams
"Very nice person"
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Jason Wells

February 8, 2024

5  out of  5 rating by Jason Wells
"Brian and his team are very helpful, they take time explaining things to make it easy to understand. I highly recommend."
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Albert Ewert

January 31, 2024

5  out of  5 rating by Albert Ewert
"Very pleased with the service I have with State Farm and Brian Shelton office. They have always been very easy to deal with and never had an issue with any of our claims."
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Jessica McCoy

January 15, 2024

5  out of  5 rating by Jessica McCoy
"After being with another, much more expensive company, Brian was fantastic at securing our family a much lower cost plan with many more benefits. Brian was very responsive and quick with communication and was very easy to work with!"
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Monica King

December 22, 2023

5  out of  5 rating by Monica King
"This guy, Jeremy Braasch made us feel super welcome. Showed us how to save money as well as a better policy! Looking for a in person touch after such a bad experience with another company. I feel like this is a great fit?"
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Cyndi Thomas

December 22, 2023

5  out of  5 rating by Cyndi Thomas
"Lacy did a great job for me this week. I have been struggling with an online claim for months and she found the person who immediately contacted me with a significant reimbursement. On the same day, Lacy found a beneficial discount on my car renewal premium. It’s been a rough year, but Lacy stuck with me, heard my concerns, took action and kept me updated. I highly recommend Brian Shelton Insurance."
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Quiet Zoom

December 21, 2023

5  out of  5 rating by Quiet Zoom
"Very easy to talk to explains everything clearly and extremely friendly staff these are really good people and I appreciate everything they've done for me especially Mr Jeremy."
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Anna Newcomb

December 21, 2023

5  out of  5 rating by Anna Newcomb
"State Farm agent Jeremy really helped me today with all of my insurance needs for my vehicles. He is an amazing representative. I got all of my things needed and adjusted today within minutes. Thank you so much Jeremy and merry Christmas"
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December 3, 2023

5  out of  5 rating by Seraphimnoted
"Very informative and helpful when setting up renters insurance"