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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Watson

April 9, 2026

5  out of  5
rating by Jessica Watson
"Great service! Would recommend to others!"
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Keyona Renee

April 7, 2026

5  out of  5
rating by Keyona Renee
"Love love LOVE his energy! Jeremy made the whole process so easy and stress-free. He took the time to explain everything and helped me find the best quote for my situation. Super professional, patient, and genuinely cares about his clients. Highly recommend!"
We responded:
"Keyona, Thank you for sharing your experience! We’re glad Jeremy was helpful, patient, and took the time to walk through everything with you. We appreciate your kind words and you taking the time to leave a review! - Brian"
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Brandon Hoskins

April 2, 2026

5  out of  5
rating by Brandon Hoskins
"Brittany was a great help in helping my family make the decisions we needed to ensure we were satisfied and all our needs were met!"
We responded:
"Brandon, Thank you for sharing your experience! We’re glad Brittany was helpful in walking through your options and supporting your family along the way. We appreciate you taking the time to leave a review! - Brian"
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Dominae Lewis

April 1, 2026

5  out of  5
rating by Dominae Lewis
"Jeremy Braasch was AMAZING! Very informative and knowledgeable. He was patient and answered all the questions I had. Did what ever he could to get me the best rates! Definitely recommend him!"
We responded:
"Dominae, Thank you for sharing your experience! We’re glad Jeremy was helpful, patient, and took the time to answer your questions. We appreciate your kind words and your recommendation! - Brian"
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Brian Spicer

March 27, 2026

5  out of  5
rating by Brian Spicer
"Always great service"
We responded:
"Brian, thank you for your kind words! My team and I are always here to help. We appreciate your support! - Brian"
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Philip

March 19, 2026

5  out of  5
rating by Philip
"Robert was very easy to work with and provided great customer service"
We responded:
"Philip, thank you for taking the time to share your positive experience with Robert! We're so happy to hear this. If you need anything at all, please don't hesitate to reach out! - Brian"
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Annette DuBois Chapman

March 16, 2026

5  out of  5
rating by Annette DuBois Chapman
"Updated auto and renters insurance. They are always so helpful and courteous. I love talking to each and every one of them!"
We responded:
"Annette, this is great to hear! Thank you very much for your kind review. - Brian"
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Sandra Wakefield

March 11, 2026

5  out of  5
rating by Sandra Wakefield
"It was a great experience with Quiency. He was very professional and king. Very nice guy. Thank you state farm for saving me money"
We responded:
"Sandra, thank you for the kind words! We appreciate you and your business. - Brian"
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Morgan Adams

March 11, 2026

5  out of  5
rating by Morgan Adams
"Services fantastic quincy is the best"
We responded:
"Thanks so much for the five star review, Morgan! - Brian"
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Judith Sharkey

March 9, 2026

5  out of  5
rating by Judith Sharkey
"Had a great experience working with Robert to add a new policy in a new state!"
We responded:
"Judith, thank you for sharing your positive experience with Robert with us. We're so happy to hear that he took such great care of you! If you need anything at all, please don't hesitate to reach out. - Brian"
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Heather Perkins

March 4, 2026

5  out of  5
rating by Heather Perkins
"He made it simp and easy to switch plus he got my payment to where I can afford it and and the day I get paid"
We responded:
"Heather, this is great to hear! We appreciate you sharing! - Brian"
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Sonya T.

March 4, 2026

5  out of  5
rating by Sonya T.
"Well, I was in the market for cheaper car insurance and I spoke with Jack and he definitely made that happen. I was shocked on how much he helped me save. He was my lucky lotto ticket because I hit the jackpot in savings!"
We responded:
"Thank you for the great review! We’re so glad Jack was able to help you save on your auto insurance. We appreciate your support, Sonya. - Brian"
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Teresa Reynolds

March 4, 2026

5  out of  5
rating by Teresa Reynolds
"There's insurance company EVER Jeremy is my #1"
We responded:
"Teresa, we're so happy to hear this! Jeremy, and our team is always here to help. We appreciate you! - Brian"
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Michael Mitchell

March 3, 2026

5  out of  5
rating by Michael Mitchell
"Quincy is outstanding and very easy to speak too! Thorough and breaks down the policy! If I could give more stars it would be a 10 out of 5!"
We responded:
"Michael, thank you so much for sharing this about Quincy! We're so happy to hear that she gave you 10 star service. My team and I are always here to help! - Brian "
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Jason Wells

March 3, 2026

5  out of  5
rating by Jason Wells
"Brian and his team are very helpful, they take time explaining things to make it easy to understand. I highly recommend."
We responded:
"It's great working with you, Jason!"
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Jacquetta Hollingsworth

February 27, 2026

5  out of  5
rating by Jacquetta Hollingsworth
"Brian Shelton, at State Farm is the real deal. I want to say thank you for making my families policy process easy and stress free. Your knowledge and attention to detail was very helpful in making my decision."
We responded:
"Jacquetta, thank you so much for your thoughtful review! I'm glad I could help make the process easy and provide the information you needed to feel confident in your choices! I truly appreciate the opportunity to work with you and your family. - Brian"
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Tasha Manibusan

February 26, 2026

5  out of  5
rating by Tasha Manibusan
"Everyone is so kind and helpful! Their communication is the best of the best! They truly do care about their clients and I’m thankful for the blessing of being one of those clients."
We responded:
"Tasha, thank you so much for such kind feedback! Knowing that our clients feel cared for and supported is the greatest compliment we can receive. We're thankful that you are part of our State Farm family! - Brian"
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Sandra Pitz

February 26, 2026

5  out of  5
rating by Sandra Pitz
"I have been very happy since moving to Kentucky over a year ago and joining State Farm. The agent came and took pictures of the property for me and got everything set up to my requests. I built a new garage and they were able to add it to policy no problem. Very friendly and helpful."
We responded:
"Sandra, thank you for the kind review! We're so glad to hear that you've had a great experience since moving back to Kentucky and joining our State Farm family! We appreciate your trust in our team and are always here if you need anything. - Brian"
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Meganne Gravitt

February 25, 2026

5  out of  5
rating by Meganne Gravitt
"Lacy and the whole office are still amazing! Always helpful at every turn and our premiums stay consistent and affordable! 2/25/26 Edited to say I had an appt with Jeremy today and once again this office goes over and beyond for it's clients!!! I tried to leave a new review and it only let me edit this one.... Definitely give them a call for all your insurance needs!!!!! I called John at Brian Shelton's office yesterday and by today he had me all taken care of along with a huge difference in payment compared to my previous insurance carrier. He was patient while dealing with me and I couldn't have asked for a better experience!!"
We responded:
"Meganne, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Brian"
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John Adams

February 25, 2026

5  out of  5
rating by John Adams
"I couldn't be happier with my experience with State Farm! From start to finish, the entire process was smooth, professional, and stress-free. Brian and his team are knowledgeable, responsive, and they genuinely care about their customers. Any time I've had questions about the coverage on my new Corvette or needed assistance, they've taken the time to explain everything clearly and made sure I felt confident in my coverage. Like Brian always says, "If you ain't first, you're last!" Shake and Bake!!"
We responded:
"John, reading this made my day! Thank you so much for this awesome review. I really appreciate the kind words and am so glad our team has been able to make the process of insurance so smooth for you! It's always our goal to leave you with a satisfied experience. We appreciate the trust you have in our team, and we are always here to help! - Brian"
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Daniel Smith

February 25, 2026

5  out of  5
rating by Daniel Smith
"Couldn't ask for anything better!"
We responded:
"Daniel, thank you so much for sharing this! Our team is always here to help! - Brian"
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Ryan Fisher

February 25, 2026

5  out of  5
rating by Ryan Fisher
"Brian Shelton State Farm is top notch all the way around. They have always had time and care for my families needs! Can’t recommend higher for your insurance needs!! Give them a call and relax!!"
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Holly Rush

February 25, 2026

5  out of  5
rating by Holly Rush
"Brian Shelton Insurance was very helpful and was able to save me money on my car insurance! Thanks!"
We responded:
"Holly, I'm so glad to hear about your great experience and that we were able to help you save on your car insurance! All the best - Brian"
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Ambrosia Smith

February 24, 2026

5  out of  5
rating by Ambrosia Smith
"Nice people. And affordable insurance too!!!"
We responded:
"Ambrosia, thank you so much for your kind words! We appreciate your time and business more than you know! - Brian"
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Rebecca Fugate

February 20, 2026

5  out of  5
rating by Rebecca Fugate
"Brittany has gone above and beyond for me, multiple times, when I needed help last minute during family emergencies. She has helped me navigate and understand legal paperwork in times a grief, and relieved so much stress during those situations. Brittany is the best!"
We responded:
"Rebecca, I’m happy to hear Brittany took such great care of you and we could provide you with a positive insurance experience during such a difficult time! My team and I are always here to help. We're grateful for your support! Thank you. - Brian"