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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taylor

December 19, 2025

5  out of  5
rating by Taylor
"Super quick and easy!"
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Duane Boggs

December 19, 2025

5  out of  5
rating by Duane Boggs
"Very friendly and professional staff. Particularly impressed with Jack Hagan who seamlessly made the process of switching insurance painless and actually enjoyable. Highly recommend this business."
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John Parkhurst

December 18, 2025

5  out of  5
rating by John Parkhurst
"I have been a long time customer of State Farm. I recently have had the opportunity to work with Brittany at Brian’s office. Let me tell you, she is the best. Keep up the great work Team Shelton!"
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Dawn Whitis

December 18, 2025

5  out of  5
rating by Dawn Whitis
"Jeremy was very helpful and personable. Patient and took the time to make sure I understood the process. Very happy with my service."
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Sharon Bruce

December 17, 2025

5  out of  5
rating by Sharon Bruce
"Robert was knowledgeable and very helpful. Would highly recommend this office."
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Tasha Garrett

December 16, 2025

5  out of  5
rating by Tasha Garrett
"Spoke back and forth with Britney for a couple of months in preparation for my policy renewal. She made everything effortless and most importantly, affordable! I made the switch from Progressive and so happy I did. Excellent customer service! I am one happy customer!"
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Miguel Rodriguez

December 15, 2025

5  out of  5
rating by Miguel Rodriguez
"Great guy! Really fast and knowledgeable"
We responded:
"Miguel, thank you so much for your kind words! I appreciate it. Don't hesitate to reach out if you need anything at all! - Brian"
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tengeneza kashindi

December 11, 2025

5  out of  5
rating by tengeneza kashindi
"Jeremy was very kind to me. He got me a good deal and made me feel welcomed. He helped me understand everything he was doing. So I recommend him"
We responded:
"Tengeneza, thank you so much for taking the time to share your experience with Jeremy with us! We are so thrilled that he made your insurance experience such a positive one. We appreciate you and your recommendation more than you know! - Brian"
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Mary JoAnn

December 2, 2025

5  out of  5
rating by Mary JoAnn
"Super friendly and professional staff. They always make sure I understand everything. Highly recommend."
We responded:
"Mary JoAnn, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Brian "
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Magi Mendoza

November 18, 2025

5  out of  5
rating by Magi Mendoza
"I had a great experience speaking with Quincy. He was incredibly kind, patient, and made everything really easy for me. He went above and beyond to help me and made the whole process feel stress-free. I really appreciate his professionalism and friendliness. Highly recommend!"
We responded:
"Magi, thank you for sharing this awesome feedback about Quincy's service. The best compliment my team and I can get is being recommended to others! We appreciate you! - Brian "
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Rita Phillips

November 17, 2025

5  out of  5
rating by Rita Phillips
"I have been with KYFB for over 25 years. Switching was the easiest decision I’ve ever made. Quick, easy and no sells!!!! Thanks for making getting new insurance painless! Less than 15 minutes!"
We responded:
"Rita, thank you so much for sharing and for trusting our team. We will work hard for your business each and everyday. We appreciate you and your support! - Brian"
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Alyx Fretthold (Mimik)

November 6, 2025

5  out of  5
rating by Alyx Fretthold (Mimik)
"Swag?"
We responded:
"Alyx, Thanks for the five star rating! - Brian"
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Kimberly Winkle

October 30, 2025

5  out of  5
rating by Kimberly Winkle
"Quincy was fantastic. Gave me a great deal and really helped me all the way through the process."
We responded:
"Kimberly, thank you for taking the time to share this with us! We are so happy to hear that you had a great experience with Quincy. My team and I are always here to help. - Brian"
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Kamron Jose

October 29, 2025

5  out of  5
rating by Kamron Jose
"I was taken care of by Jeremy. Was a great and easy experience. Would definitely recommend!"
We responded:
"Kamron, thank you so much for taking the time to share your experience with our State Farm Agency! We are happy to hear that it was a positive one. We appreciate you and the recommendation! - Brian"
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0411lana

October 29, 2025

5  out of  5
rating by 0411lana
"Great response, pleasure to work with"
We responded:
"Thank you so much for your positive review! We appreciate you and your support. - Brian"
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Gary Woody Woodrum

October 15, 2025

5  out of  5
rating by Gary Woody Woodrum
"I’ve been insured with Brian Shelton Statefarm for years now and I had compared homeowners and car insurance a time or two and came running back. I will not look again not only has BS SF taken care of my every need they are personable, respectful also every person whom works in his office actually care about there customers. I had met with Jeremy to go over life insurance policies which I had bought, then while I was there Jeremy asked to go over my car policies, after reviewing I had decided to up my coverages to protect what I have. BS Statefarm has been a fantastic experience and would highly recommend giving them a chance, you will find a home with them. Thanks to everyone at Brian Shelton State Farm and I’m proud to be under there umbrella and a part of there family."
We responded:
"Gary, reading this review made my day! I truly appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! We are so grateful that you are part of our State Farm family and we appreciate the recommendation. Thank you so much for taking the time to share and for being so kind! - Brian"
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Chuck Curry

October 10, 2025

5  out of  5
rating by Chuck Curry
"Saved me over $100 a month with more perks ! I appreciate what they are doing !"
We responded:
"Chuck, your experience is exactly what we strive for! Thank you for taking the time to share! - Brian"
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karen mills

October 8, 2025

5  out of  5
rating by karen mills
"Jack was very professional, easy to communicate with and knowledgeable with all my questions. Highly recommend"
We responded:
"Karen, thank you so much for the recommendation and kind review! We are thrilled to hear that Jack took such great care of you! We appreciate your support. - Brian"
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Senthil Manickavasu

October 3, 2025

5  out of  5
rating by Senthil Manickavasu
"Exceptional service by Quincy. He found the best deal for Auto and Home insurance and exceeded my expectations."
We responded:
"Senthil, thank you so much for sharing this with us! We are so happy to hear that Quincy exceeded your expectations. My team and I are always here to help! - Brian "
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Elvira Williams

October 3, 2025

5  out of  5
rating by Elvira Williams
"I spoke with Jack and he was very nice, helpful and funny. Jack was very professional and got me taken care of and answered the billions of questions that I asked thanks Jack you deserve a raise"
We responded:
"Thank you so much for sharing this, Elvira! We are so happy that Jack took such great care of you. My team and I are always here to help! - Brian "
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Beejay Leichliter

October 2, 2025

5  out of  5
rating by Beejay Leichliter
"So very helpful.! Thank you again.!"
We responded:
"Thank you so much for sharing, Beejay! We appreciate it! - Brian "
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Haider Al-Neaimy

October 2, 2025

5  out of  5
rating by Haider Al-Neaimy
"Jeremy & Brittany provided exceptional service, guiding me through my options with clear explanations and ensuring I got the best coverage for my needs. Highly recommended!"
We responded:
"Thank you for the fantastic review, Haider! We’re delighted to hear that you found our process quick and easy, and that our team was friendly and knowledgeable. Your recommendation is greatly appreciated! - Brian "
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Alexis Martinez

October 1, 2025

5  out of  5
rating by Alexis Martinez
"Jermey is my agent he is very kind and responds back quickly and efficiently! Amazing customer service!"
We responded:
"Alexis, thank you for taking the time to share your positive experience with our office! We appreciate you and your business. - Brian "
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Donna McDaniel

October 1, 2025

5  out of  5
rating by Donna McDaniel
"Jeremy Braasch was very polite and helpful. He took care of everything I needed quickly and efficiently. And lowered my payments from the previous company. Highly recommended!"
We responded:
"Donna, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Brian"
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Greg

September 26, 2025

4  out of  5
rating by Greg
"Good company very helpful and they had great prices for both my vehicles Good experience"
We responded:
"Thank you for the positive review, Greg! We appreciate your support. - Brian"