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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annette DuBois Chapman

Annette DuBois Chapman

March 16, 2026

5  out of  5
rating by Annette DuBois Chapman
"Updated auto and renters insurance. They are always so helpful and courteous. I love talking to each and every one of them!"
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Sandra Wakefield

March 11, 2026

5  out of  5
rating by Sandra Wakefield
"It was a great experience with Quiency. He was very professional and king. Very nice guy. Thank you state farm for saving me money"
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Morgan Adams

March 11, 2026

5  out of  5
rating by Morgan Adams
"Services fantastic quincy is the best"
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Judith Sharkey

March 9, 2026

5  out of  5
rating by Judith Sharkey
"Had a great experience working with Robert to add a new policy in a new state!"
We responded:
"Judith, thank you for sharing your positive experience with Robert with us. We're so happy to hear that he took such great care of you! If you need anything at all, please don't hesitate to reach out. - Brian"
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Heather Perkins

March 4, 2026

5  out of  5
rating by Heather Perkins
"He made it simp and easy to switch plus he got my payment to where I can afford it and and the day I get paid"
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Sonya T.

March 4, 2026

5  out of  5
rating by Sonya T.
"Well, I was in the market for cheaper car insurance and I spoke with Jack and he definitely made that happen. I was shocked on how much he helped me save. He was my lucky lotto ticket because I hit the jackpot in savings!"
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Teresa Reynolds

March 4, 2026

5  out of  5
rating by Teresa Reynolds
"There's insurance company EVER Jeremy is my #1"
We responded:
"Teresa, we're so happy to hear this! Jeremy, and our team is always here to help. We appreciate you! - Brian"
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Michael Mitchell

March 3, 2026

5  out of  5
rating by Michael Mitchell
"Quincy is outstanding and very easy to speak too! Thorough and breaks down the policy! If I could give more stars it would be a 10 out of 5!"
We responded:
"Michael, thank you so much for sharing this about Quincy! We're so happy to hear that she gave you 10 star service. My team and I are always here to help! - Brian "
Profile photo of Jason Wells

Jason Wells

March 3, 2026

5  out of  5
rating by Jason Wells
"Brian and his team are very helpful, they take time explaining things to make it easy to understand. I highly recommend."
We responded:
"It's great working with you, Jason!"
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Jacquetta Hollingsworth

February 27, 2026

5  out of  5
rating by Jacquetta Hollingsworth
"Brian Shelton, at State Farm is the real deal. I want to say thank you for making my families policy process easy and stress free. Your knowledge and attention to detail was very helpful in making my decision."
We responded:
"Jacquetta, thank you so much for your thoughtful review! I'm glad I could help make the process easy and provide the information you needed to feel confident in your choices! I truly appreciate the opportunity to work with you and your family. - Brian"
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Tasha Manibusan

February 26, 2026

5  out of  5
rating by Tasha Manibusan
"Everyone is so kind and helpful! Their communication is the best of the best! They truly do care about their clients and I’m thankful for the blessing of being one of those clients."
We responded:
"Tasha, thank you so much for such kind feedback! Knowing that our clients feel cared for and supported is the greatest compliment we can receive. We're thankful that you are part of our State Farm family! - Brian"
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Sandra Pitz

February 26, 2026

5  out of  5
rating by Sandra Pitz
"I have been very happy since moving to Kentucky over a year ago and joining State Farm. The agent came and took pictures of the property for me and got everything set up to my requests. I built a new garage and they were able to add it to policy no problem. Very friendly and helpful."
We responded:
"Sandra, thank you for the kind review! We're so glad to hear that you've had a great experience since moving back to Kentucky and joining our State Farm family! We appreciate your trust in our team and are always here if you need anything. - Brian"
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Meganne Gravitt

February 25, 2026

5  out of  5
rating by Meganne Gravitt
"Lacy and the whole office are still amazing! Always helpful at every turn and our premiums stay consistent and affordable! 2/25/26 Edited to say I had an appt with Jeremy today and once again this office goes over and beyond for it's clients!!! I tried to leave a new review and it only let me edit this one.... Definitely give them a call for all your insurance needs!!!!! I called John at Brian Shelton's office yesterday and by today he had me all taken care of along with a huge difference in payment compared to my previous insurance carrier. He was patient while dealing with me and I couldn't have asked for a better experience!!"
We responded:
"Meganne, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Brian"
Profile photo of John Adams

John Adams

February 25, 2026

5  out of  5
rating by John Adams
"I couldn't be happier with my experience with State Farm! From start to finish, the entire process was smooth, professional, and stress-free. Brian and his team are knowledgeable, responsive, and they genuinely care about their customers. Any time I've had questions about the coverage on my new Corvette or needed assistance, they've taken the time to explain everything clearly and made sure I felt confident in my coverage. Like Brian always says, "If you ain't first, you're last!" Shake and Bake!!"
We responded:
"John, reading this made my day! Thank you so much for this awesome review. I really appreciate the kind words and am so glad our team has been able to make the process of insurance so smooth for you! It's always our goal to leave you with a satisfied experience. We appreciate the trust you have in our team, and we are always here to help! - Brian"
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Daniel Smith

February 25, 2026

5  out of  5
rating by Daniel Smith
"Couldn't ask for anything better!"
We responded:
"Daniel, thank you so much for sharing this! Our team is always here to help! - Brian"
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Ryan Fisher

February 25, 2026

5  out of  5
rating by Ryan Fisher
"Brian Shelton State Farm is top notch all the way around. They have always had time and care for my families needs! Can’t recommend higher for your insurance needs!! Give them a call and relax!!"
Profile photo of Holly Rush

Holly Rush

February 25, 2026

5  out of  5
rating by Holly Rush
"Brian Shelton Insurance was very helpful and was able to save me money on my car insurance! Thanks!"
We responded:
"Holly, I'm so glad to hear about your great experience and that we were able to help you save on your car insurance! All the best - Brian"
Profile photo of Ambrosia Smith

Ambrosia Smith

February 24, 2026

5  out of  5
rating by Ambrosia Smith
"Nice people. And affordable insurance too!!!"
We responded:
"Ambrosia, thank you so much for your kind words! We appreciate your time and business more than you know! - Brian"
Profile photo of Rebecca Fugate

Rebecca Fugate

February 20, 2026

5  out of  5
rating by Rebecca Fugate
"Brittany has gone above and beyond for me, multiple times, when I needed help last minute during family emergencies. She has helped me navigate and understand legal paperwork in times a grief, and relieved so much stress during those situations. Brittany is the best!"
We responded:
"Rebecca, I’m happy to hear Brittany took such great care of you and we could provide you with a positive insurance experience during such a difficult time! My team and I are always here to help. We're grateful for your support! Thank you. - Brian"
Profile photo of Joshua Edwards

Joshua Edwards

February 20, 2026

5  out of  5
rating by Joshua Edwards
"Very professional and friendly service. They helped me easily and quickly."
We responded:
"Joshua, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Brian"
Profile photo of Kevin Smith

Kevin Smith

February 13, 2026

5  out of  5
rating by Kevin Smith
"I recently spent some time on the phone with Richard Grevious. He is the definition of a professional, well spoken, and knowledgeable. Overall he helped the process run smoothly and was able to help me work out a more favorable deal!"
We responded:
"Kevin, thank you for your kind words about Richard! We are so happy to hear that he gave you a positive experience with our State Farm Agency. If you need anything else, don't hesitate to reach out! - Brian"
Profile photo of Kenny Jenkins Jenkins

Kenny Jenkins Jenkins

February 13, 2026

5  out of  5
rating by Kenny Jenkins Jenkins
"Exchange was clear, concise, efficient for my particular coverage needs, polite and professional!"
We responded:
"Kenny, thank you so much for sharing this. We are so happy to hear that your experience with our State Farm Agency was a positive one. If you need anything at all, please don't hesitate to reach out! - Brian"
Profile photo of Kim Arington

Kim Arington

February 12, 2026

5  out of  5
rating by Kim Arington
"Brian Shelton has been my insurance agent for more than 5 years and always provides excellent service. Everyone in his agency is very professional and knowledgeable and is a great to work with. They are honest and trustworthy and have their clients best interest at heart."
We responded:
"Kim, thank you so much for sharing this! Reading your review made my day. I'm so grateful for customers that share their experience with us. My team and I are always here to help! We appreciate you and your support. - Brian"
Profile photo of Donna McDaniel

Donna McDaniel

February 10, 2026

5  out of  5
rating by Donna McDaniel
"Very happy with price and quality of service. Would highly recommend!"
We responded:
"Donna, thank you so much for the recommendation and for leaving a positive review! Please know we're here for you always and look forward to assisting you in the future. - Brian "
Profile photo of Bichu Huang

Bichu Huang

February 6, 2026

5  out of  5
rating by Bichu Huang
"Robert has helped several of my clients with their home insurance, and they’re very satisfied with their coverage and experience. This has also helped make the loan process smooth on my end. Thanks so much!"
We responded:
"Bichu, thank you for taking the time to share your positive experience with Robert with us! We're so happy he is able to take great care of you and make your processes smooth. We are grateful that you are part of our State Farm family and look forward to serving you for many more years! - Brian"