State Farm® Insurance Agent Brian Shelton

"He did great"

"Better prices on better policies! Agent Jeremy was a pleasure to deal with."

"Jack was very personable, helpful and set me up with policies that is saving my family money. Very excited to start my time with State Farm."

"Excellence interaction. Helpful and informative!"

"2025 UPDATE: My car broke down in the middle of an intersection in Lexington during rush hour traffic. I called State Farm and Quincy answered. He got me a tow truck by walking me through the entire process and stayed on the line...even looking up answers I didn't know like my policy number and the address to where I was going to have my car towed. I told him later I might need him because I knew he was closing in 20 minutes. He told me he would take his laptop home and check it on the weekend, in case I needed him and that we would be there for at least another hour. Once the office was closed, I texted and asked him to call me back and within 5 minutes he called me. Brian - in my opinion Quincy went above and beyond his job. Give him a raise! In the past I have always counted on Brian, no matter what. Now I have more people that I trust to help me at your agency as well! Great job Quincy!!! Let me say everyone is helpful there, but Brian and Quincy are top notch!!! 6 years ago: If you want to trust your insurance agent and have someone who will always be there when you need him, call Brian. Exceptional customer service and always helpful. If he doesn’t know the answer he knows how to find it out. Trust this guy!"

"I’m so happy I purchased my auto insurance and renters insurance with Jack at State Farm he made the process so easy in obtaining my insurance needs, very polite and courteous, I can rest easy now knowing I can contact Jack anytime I need him. Prices are great especially if you bundle."

"Jack Hogan of the Brian Shelton State Fatm Insurance office was very personable. He explained the details clearly and gave me time to ask questions. I look forward to working with this office."

"Brian was very helpful and efficient"

"Great experience working with Brittany! Helped me lower my monthly premium and increase my coverage from my previous insurance company. Thank you!!"

"I have been very happy with this office. Brittany is always friendly and answers any questions I have quickly and kindly, I couldn't ask for anything more!"

"Jeremy took great care of us! Nothing but good things to say."

"My husband and I have been shopping for car insurance and Jack helped us in many ways. He was patient and answered all of our questions. Thanks Jack we are the Greene's appreciate you and your professionalism but yet down to earth!"

"Very friendly, made the process easy and informed of discounts when I bundled. Also very affordable compared other quotes I was looking at for renters & auto insurance."

"This was the smoothest and easiest policy change I have ever heard of! I saved a lot of money and ended up with more coverage! I highly recommend this firm and will recommend all my family and friends!!!!"

"I recently switched back to State Farm and it was due in part to the great experience I had getting quoted. I was not sold the "cheapest" coverage but instead explained what my options were and what might be the best fit for my situation. I appreciate the time and effort that Brian's staff have put into my policy, with Jeremy in particular going above and beyond."

"Quick to deal with friendly and cheaper than most Best rates for my age and history fits in my budget so I don’t miss any payments bc it’s affordable"

"Great service and took the time to walk me through everything and answered any questions I had. I had to reschedule the initial phone call due to an unexpected vet visit for my elderly dog. He started the conversation off with asking how my dog was doing in the most authentic way and then we swapped pet parent stories. Best experience I’ve ever had with signing up or changing insurance companies."

"Just switched over to State Farm from Geico. Quinn was an absolute blessing with helping me with everything! He was so nice, very informative and walked me through every single step. He definitely went above and beyond with his care for his client! I couldn’t have asked for anyone better!!"

"The Insurance agent is so easy to talk to and they understand what what you want"

"Most amazing person!!! Made the switch so smooth and answered all the questions I had!!!! Even stayed on the phone with me to cancel my other insurance. Great personality!!!!"

"Amazing customer service! I recently had the pleasure of working with Brittany and she is awesome! She is knowledgeable and friendly, thank you for all your help! I highly recommend Brittany for help with your insurance needs."

"Jeremy B was super helpful and made me feel very reassured about my decision to switch to State Farm."

"Helpful and friendly!"

"Quincy was very kind, patient and helpful throughout the entire process of switching my policy and canceling my previous insurance carrier. I highly recommend him. Thank you Quincy!"

"Jeremy was fantastic to work with!!!"